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SYSTEMIC DESIGN | HEALTHCARE | LEAN
Healthy or not, here I come. Physical and mental shapes of waiting.
(and human perspectives on time)
Rethinking and redesigning health and care is both easy and difficult.
It is easy if we see healthcare as a smooth assembly line that produces either cured or dead people — one of the two will inevitably happen sooner or later. If we look at healthcare as a production line, it’s easy to identify hiccups, bottlenecks, and the like - and streamlining the value stream shouldn’t be too much of a hassle.
Where it gets tricky is when we understand that health and care are not merely assembly lines. They are dynamic concepts that exist in the bodyminds of individuals, in the actions and behaviors of the systems around them, and in the collective consciousness of the people and systems in which health and care are described and experienced.
Health and care
Oh yes, you have noticed. I like to separate the words health and care, and I don’t like the single word healthcare that much. Healthcare implies that we need to stay vigilant and take care of our health because we need to stay healthy. Obvious, you say. And true. But do you notice the assumptions? If we have to take care of our health in…
